Help & FAQ
Frequently Asked Questions
152+ answers about NFC business cards, digital profiles, pricing, and setup.
Question Categories
Category
General
Tapytap is an NFC networking platform that replaces paper business cards with smart digital profiles. A tap shares your contact info and captures leads that sync to your CRM in seconds.
Category
NFC Cards
An NFC chip inside the card stores a URL to your Tapytap profile. When tapped against a smartphone, the phone opens your profile in the browser instantly.
Category
QR Codes
Yes. Every Tapytap profile has a QR code. You can print it on materials, display it digitally, or use the QR printed on your NFC card as backup.
Category
Digital Business Cards
A digital business card is a web-based profile with your contact info, links, bio, and lead capture — shared via NFC tap, QR scan, or URL.
Category
Google Reviews
Yes. Add a Google Review link block to your profile or create a dedicated review card that opens your Google Business review page on tap.
Category
Restaurants
NFC table tents for menus, QR menus, Google review cards, loyalty sign-ups, and staff digital cards for reservations.
Category
Hotels
Room info cards, WiFi sharing, concierge contacts, review collection, and event check-in via NFC tap.
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Retail
Smart product tags, loyalty sign-ups, staff digital cards, promotional QR codes, and post-purchase review collection.
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Healthcare
Yes, for practitioner digital cards, appointment booking, patient info links, and clinic contact sharing.
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Education
Yes, for staff digital cards, event check-in, student ID alternatives, and open day information sharing.
Category
Events
Sales reps tap cards with prospects. Contacts are captured and synced to CRM before leaving the booth.
Category
Security
NFC operates at close range (1–4 cm), making remote interception difficult. Tapytap chips store only a URL, not sensitive data.
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Compatibility
Yes. iPhone 7 and later support NFC background tag reading. No app needed — tap opens your profile in Safari.
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Pricing
Starter free, Pro 50 EGP/month, Prime 125 EGP/month. Save with 3, 6, or 12 month prepaid plans. Physical NFC cards sold separately in the store.
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Setup
Visit studio.tapytap.app/register, create an account, and follow the onboarding tour to build your first profile.
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Troubleshooting
Ensure NFC is enabled on the phone, tap the center of the card, and try the QR code as backup. Re-write the card from Dashboard → NFC → Write.
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Enterprise
Yes. Enterprise includes unlimited users, white-label platform, custom card design, dedicated account manager, SLA, SSO, and SAML.
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API
Custom webhooks are available on Enterprise plans. Public REST API access is on the roadmap — contact sales for early access.
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Integrations
Salesforce, HubSpot, Zoho CRM, Pipedrive, and 5,000+ apps via Zapier.
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Privacy
Account info, profile content, lead capture data with consent, usage analytics, and payment metadata.
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Payments
Credit/debit cards via Paymob for subscriptions. Cash on delivery available for physical products in select regions.
Category
Subscriptions
Go to /pricing or Dashboard → Settings → Billing and select Pro or Business. Payment via Paymob.
Category
Technical Support
Email support@tapytap.app or submit a ticket from Dashboard → Support.
Still stuck? Contact support
